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Hemanta Das
Kolkata, a month ago
Ashritha Hebbar Hebbar
Bengaluru, 5 days ago
Meghalaya is undoubtedly a stunning destination, but unfortunately, our experience was marred by poor planning and communication from our travel agent. While the places we visited were beautiful,...
the agent failed to provide critical information that significantly impacted our trip.
Seasonal Information Missing:
Our primary intent for visiting Meghalaya was to enjoy its famous waterfalls. However, none of the waterfalls had water during our visit—something the agent never mentioned. We specifically altered our itinerary to include a river trek near Mawlyngbna, only to find out on arrival that the area was dry. Such details are fundamental and should have been communicated upfront, allowing us to adjust our plans.
Itinerary Mismanagement:
The agent scheduled our Double Decker Trek on a Sunday, despite it being well-known that the trek is not operational on Sundays. This could have wasted an entire day had it not been for our driver, Musaddik, who noticed the error and rearranged the trek for Saturday. This level of oversight is unacceptable from a professional travel planner.
Missed Opportunities:
Another significant lapse was the lack of guidance regarding the Maa Kamakhya Mandir. We were not informed about the necessity of VIP tickets, which need to be purchased a day in advance. As a result, we couldn’t enter the temple and had to settle for seeing it from outside.
What Went Well:
Despite the agent’s shortcomings, we appreciated our driver, Musaddik, who not only ensured our safety with excellent driving but also suggested some good spots to visit, adding a positive touch to the trip.
Suggestions for Improvement
Transparency: Provide detailed seasonal insights about destinations to help travelers make informed choices.
Accuracy: Verify operational schedules of activities and ensure itineraries align accordingly.
Proactive Guidance: Offer information about essential bookings, like VIP tickets for temples or special activities.
Had we been informed well on the seasons, we would have included Kaziranga National Park, our experience would have been much more fulfilling. While we enjoyed the beauty of Meghalaya, the lack of proper planning by the agent dampened our trip’s potential.
AP
Ankita Patil
Mumbai, 6 days ago
Cab driver was not friendly at all. He was driving at speed of 40km/ hr because of which we missed many places.
Also, at one of the day the hotel booking was not done by ur agent and we had to wa...
it on reception for almost an hour and finally he had done booking with some other resort. What is the point in making fake hotel vouchers.
SK
Shanishchara Kruti
Ahmedabad, 11 days ago
Awesome trip management by North East Windows travels for Arunachal Pradesh, Assam and Meghalaya. It was a family trip. They provided hotels as committed, unlike other travel agents who change ho...
tels at last minute saying unavailability. They also changed one hotel which i did not like. Innova Crysta was clean and in very good condition. Driver was awesome. He guided us along the trip to visit places and drive was very smooth even in hilly terrain. Overall, Superb experience with North East Window Travels. I highly recommend this agency to anyone at travel triangle as these agency take pain to serve you better.
SR
Shweta Rane
Mumbai, 11 days ago
Cab driver was polite and professional.
Hotel option shared in itinerary was not provided, and I ended up paying extra for the hotel stay.
Overall experience was good.
Nikhil Rathod
Pune, 12 days ago
Mr. Sunny was very cooperative and help us where ever we require, on the day of arrival we were not happy with our tempo traveller and driver he arranged a new tempo traveller and well behaviour ...
driver in 1 hour.
Will surely suggest my friends and family.
Thank you for the memorable trip.
C
Chaitanyadaggupati
Bengaluru, 13 days ago
M
Mozboy
Bangalore, 13 days ago
Nice
Nice memories
AN
Anit Nobert
Chennai, 15 days ago
We had a pleasant experience with Unexplored. Our trip was well planned and memorable. We were assigned a good condition cab and our driver Bikash was helpful throughout the journey. We appreciat...
e the support of our agency contact person Sizra even during Diwali days.
Blue lagoon plunge near double decker root bridge
SK
Sanjana Kashyap
Bangalore, 15 days ago
We had a very nice trip to Assam and Meghalaya with travel triangle- Indeman travels. It was very well organised and the driver Mr Jitendar Das was very good and covered all places in itenary. We...
had a very good time. Only hotel in Shillong could have been better
VS
Vanitha S
15 days ago
Mr. Shashank Singh was very cooperative, was picking calls immediately for any help.Memorable trip
J
Jincy
Mumbai, 15 days ago
Stay was good except for Iamanlong Resort in Shillong. Driver was good, but inexperienced. That's still okay. The company he worked for didn't fill petrol in bulk and every morning we had to wait...
at petrol pump as the owner would directly send the money to the petrol pump qr code and then the petrol would be filled. That was nuisance.
Travel agent was good. Almost all our need were accounted to. But giving a different stay in Shillong just for one day was not acceptable.
The places are surreal
A
Ashwanimoc
Delhi, 15 days ago
Everything was fine
It felt like someone is taking care of everything. Thanks to Mr. Illiyas and Our Cab driver Mr Bipul Das.
North East Window TravelsTravel Agent
Thank You Very Much. It means a lot to us.
SN
Swati Naik
Bengaluru, 17 days ago
This trip was the most memorable one. As everything was planned nicely and executed very well. All thanks to Shashank from travel triangle for planning all the things so nicely and special thanks...
to our cab driver Sidharth bhaiya who was so polite patient and calm. We enjoyed every bit of the trip. Looking forward for more.
Every moment of the trip was worth the wait. Special thanks to Shashank from travel triangle and driver Sidharth bhaiya without them this trip wouldn't be this beautiful❣️
RR
Rajmohan Raman
Bangalore, 17 days ago
Hotel Sarene in Cherrapunji had very small rooms.
SN
Sri Narendran
Chennai, 19 days ago
Very happy with this trip. One improvement point is hotel can be booked in middle of the city so we cab roam. And Travel agent is not contacted us, We only contacted for payment too. Rest all are...
awesome
Arup Mallick
Guwahati, 20 days ago
We experienced a great enjoy throughout the trip to Shillong and Cherapunji. Both the hotels at Shillong and Cherapunji was located at excellent place. I also appreciate about the cab driver and ...
also the cab condition. Thank you for providing us a memorable trip.
SB
Soumi Basu
New delhi, 21 days ago
Me and my husband took the services from Indeman Travel Solutions for our 8 night 9 day trip to Arunachal Pradesh and Kaziranga. I would first like to applaud the great services provided by Mr. S...
anjeev. He was always available right from the planning stage till the completion of the tour. Apart from being polite and patient, he was always available on phone whenever we needed any support during the trip. The hotels and cab provided was quite satisfactory. He also arranged my last minute Kamakhya Temple darshan in Guwahati.
After a long time, we found a very good travel company provided by Travel Triangle.
David Prabaharan
Coimbatore, 22 days ago
'Woodland hill stay' is one of the worst hotels I have ever stayed. Hotel personnel are not amicable, breakfast is very limited and not good, room size is not at par with the price, we were asked...
to shift the room the second day only God knows why. I will never recommend this hotel to anyone.
Travel agent was good only till the booking. Good hotel and English speaking driver were the two requests I told Ms. Megha and she assured before booking. Hotel feedback is like above. Driver doesn't have minimum English knowledge to communicate and even after I requested to change the driver, she has sent the same driver and I found very difficult communicating with him.
'Woodland hill stay' is one of the worst hotels I have ever stayed. Hotel personnel are not amicable, breakfast is very limited and not good, room size is not at par with the price, we were asked to shift the room the second day only God knows why. I will never recommend this hotel to anyone.
Travel agent was good only till the booking. Good hotel and English speaking driver were the two requests I told Ms. Megha and she assured before booking. Hotel feedback is like above. Driver doesn't have minimum English knowledge to communicate and even after I requested to change the driver, she has sent the same driver and I found very difficult communicating with him.
R
Raamadev
Bengaluru, 23 days ago
Pleas follow up your agents. Once finalized hotels not confirming after advance payments. All things are good. Me and our Golden Families team will always with ravel Triangle. Our team travellin...
g 6N7D trips twice every year with Travel Triangle. Thank you so much to team.
Beautiful north east, we travelled 4 states. Remaining we will plan with your team.
Thank you
S
Sheetalponde
Bengaluru, 25 days ago
Our 6D7N at Meghalaya was a trip to remember for life.Meghalaya and Kaziranga itself are a stunning and mystical Place to visit. One should visit Meghalaya more than once in the lifetime.
We book...
ed our trip on Travel triangle and and inturn we chose Travel Kutir as our booking partner. Megha helped us throughout the journey from starting to the finish of the trip. She was soo communicative, responsive and helped us to chose and plan the right destinations. I am really glad that Megha was our trip advisor. Infact, in the middle of the trip when we wanted to change our hotel, she was there to assist us, even though it was 9pm. Thankyou Megha for assisting and being a part to create new memories with my Family.
Best,
Sheetal
PK
Prabhu K
Bangalore, a month ago
Trip was organised with lot of miss communication between the driver and the travel agent
KC
Khounish Chanda
Kolkata, a month ago
The tour was well organised by the tour operator. It was well coordinated. Enjoyed a lot!!!
Visit to Wei Sawdong, Phe Phe falls and Laitlum Canyons
P
Prabhashsays
Kolkata, a month ago
YES I GOT GOOD SERVICE FROM TRAVEL KUTIR - MEGHALAYA, THEY ARE QUITE ATTENTIVE TO THEIR TRAVELLER. , WE GOT NICE HOTEL AT SHILONG , AT ITS LOCATION A 7-8 KM AWAY FROM TOWN .
TREE TOP HOTEL IS BES...
T OF ITS KIND, STAFFS ARE VERY GOOD . BREAKFAST IS VERY GOOD.
ON THE OTHER HAND THE HOTEL THAT THEY PROVIDED US AT CHERRAPUNJI -SOHAR WAS NOT UPTO STANDARD.
LOCATION IS FARAM FROM TOWN AND FOOD ARE OF POOR QUALITY.
ROOMS ARE QUITE OK BUT BATH ROOM WAS NOT OF GOOD STANDARD----BREIANCY HOLIDAY INN, 6MWR+4VJ, SOHAR-LAITKYNSEW RD.
ONETHING I LIKE TO SAY THAT AGENT S NOT ACTIVE , DRIVER DID NOT COME ON TIME TO TAKE ME FOR MY JURNEY, I WAS WAITED FOR 2 HRS AT THE STATION AND NO COMMUNICATION WAS DONE TO ME.
AGENT PHONE WAS SWITCH OFF. MY SELF ALONG WITH MY 10 FAMILY MEMBER WERE AT STATION FOR 2HRS
DRIVER ATTENDED TO ME AFTER 2HRS
B
Bhawnasri
Lucknow, a month ago
Well planned trip